Compliance

<Updated on 24th July 2018>

During the last years as an architect for Azure services, there is a set of questions and areas that always come-up, you will find here the reference materials I use to answer RFP or customer enquiries. This post assumes you already have some Azure expertise in the subjects covered, but are in search of good reference materials for documentation purposes.

Networking and connectivity

When you design a solution running in Azure, it will most of the time run on Virtual Networks, you can connect those to:

Your datacenter via IPsec VPN: you use the internet to transport IPsec-encrypted packets. Since it’s the internet, there’s no SLA on the link availability, but the IPsec gateway is backed by a 99.95% SLA and the speed can go up to 1 Gbps.
Your datacenter via ExpressRoute: it’s a private connection, SLA-backed by your service provider up to 99.95%. The speed can go up to 10 Gbps if necessary.
Internet via a Public IP: that public IP endpoint is highly available, load balanced if needed, protected by our DoS protection service. Those operations are done by Azure but you can leverage Network Virtual Appliances from the marketplace in order to add additional features like layer-7 inspection. If you want to use WAF-as-a-Service, you can also leverage Azure Application Gateway.

ExpressRoute Locations – https://docs.microsoft.com/en-us/azure/expressroute/expressroute-locations

Microsoft cloud services and network security – https://docs.microsoft.com/en-us/azure/best-practices-network-security

Azure Network Security Best Practices – https://docs.microsoft.com/en-us/azure/security/azure-security-network-security-best-practices

Reference architecture – Hybrid Networking – https://docs.microsoft.com/en-us/azure/architecture/reference-architectures/hybrid-networking/

High availability, Disaster Recovery and SLA

When you build solutions on Azure, your choose the physical location of your data, which is replicated on 3 hard disk drives (based on Locally Redundant Storage), it can be replicated to another region in order to offer additional redundancy in a location with hundreds miles from the previous (3 additional copies of your data).

High availability for virtual machines is achieved:

In-Region:
- If you deploy an Azure VM on Premium storage, the VM automatically gets a 99.9% uptime SLA!
- You can achieve HA at 99.95% uptime by placing multiples machines serving users inside an availability set with a load balancer in front.
- You can achieve HA at 99.99% uptime by placing multiples machines serving users inside an availability zone with a standard load balancer in front.
Across-regions: by duplicating the first deployment in another region. You replicate the data using application-level replication or Azure Site Recovery, then you load balance the solution using Traffic Manager.

SLA for the main Azure elements:

VM	For all Virtual Machines that have two or more instances deployed in the same Availability Set, we guarantee you will have Virtual Machine Connectivity to at least one instance at least 99.95% of the time.For any Single Instance Virtual Machine using premium storage for all Operating System Disks and Data Disks, we guarantee you will have Virtual Machine Connectivity of at least 99.9%.
Storage	We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to read data from Locally Redundant Storage (LRS), Zone Redundant Storage (ZRS), and Geo Redundant Storage (GRS) Accounts.
ExpressRoute	We guarantee a minimum of 99.95% ExpressRoute Dedicated Circuit availability.
IPsec Gateway	We guarantee 99.9% availability for each Basic Gateway for VPN or Basic Gateway for ExpressRoute. We guarantee 99.95% availability for each Standard, High Performance, VpnGw1, VpnGw2, VpnGw3 Gateway for VPN. We guarantee 99.95% availability for each Standard, High Performance, Ultra Performance Gateway for ExpressRoute.
Application Gateway	We guarantee that each Application Gateway Cloud Service having two or more medium or larger instances will be available at least 99.95% of the time.
Azure Site Recovery	For each Protected Instance configured for On-Premises-to-On-Premises Failover, we guarantee at least 99.9% availability of the Site Recovery service. For each Protected Instance configured for On-Premises-to-Azure planned and unplanned Failover, we guarantee a two-hour Recovery Time Objective

Datacenter and Service Recovery: How Microsoft services recovers from a DC loss – https://gallery.technet.microsoft.com/Datacenter-and-Service-d64cf003

Availability checklist – https://docs.microsoft.com/en-us/azure/architecture/checklist/availability?toc=%2Fazure%2Fsecurity%2Ftoc.json

Data security, isolation and confidentiality

In a context of datacenter migration, usual questions are: how is my data secured, how is it isolated from other tenants and how can I protect my data in-transit, at-rest, and even in-processing.

You can get started with our RFI standard responses templates: http://aka.ms/azurerfi

A good reference is the getting started with Azure security paper: https://docs.microsoft.com/en-us/azure/security/azure-security-getting-started

Data security is also about backup, wo you can use:

Azure Backup:
Any third party backup solution and use Azure Cool Storage or Azure Archive Storage to store the backups.

Datacenter operations & compliance

Azure will very likely exceed any possible best practices and compliance regulation level that you see in a customer-run datacenter. Azure does not usually allow customers to directly audit against best practices, however we are working to certify Azure against the most relevant certifications, in the world, regionally, and locally as well as the most strict industry standards.

All certifications information can be found in the Azure Trust Center – https://azure.microsoft.com/en-us/support/trust-center/

If you need to download the certification audit reports or the certificate Service Trust Portal – http://aka.ms/stp

Overview of Microsoft Azure compliance – https://gallery.technet.microsoft.com/Overview-of-Azure-c1be3942

How Microsoft Azure can help organizations become compliant with the EU GDPR – https://gallery.technet.microsoft.com/How-Azure-Can-Help-788a4979

Azure Solutions Blueprint for PCI DSS-compliant environments – https://docs.microsoft.com/en-us/azure/architecture/compliance/pci-dss/

Microsoft Azure HIPAA/HITECH Act Implementation Guidance – https://gallery.technet.microsoft.com/Azure-HIPAAHITECH-Act-1d27efb0

Threat protection, detection and incident response

How does Microsoft protect instances, how does Microsoft and I do incident response? Is there a DoS protection service include and IDS/IPS? Can I or a partner conduct penetration testing to a solution in Azure?

Azure Advanced Threat Detection – https://docs.microsoft.com/en-us/azure/security/azure-threat-detection

Azure Logging and auditing – https://docs.microsoft.com/en-us/azure/security/azure-log-audit

Security Incent Response in Azure – http://aka.ms/SecurityResponsepaper

Penetration testing of your solution – https://docs.microsoft.com/en-us/azure/security/azure-security-pen-testing

Integration of SIEM with Azure – https://docs.microsoft.com/en-us/azure/security/security-azure-log-integration-overview

Azure Security Center is a great complement to all the security mechanisms present in Azure, and the good news is, there’s a free tier, so use it everywhere.

Azure Security Center Detection Capabilities – https://docs.microsoft.com/en-us/azure/security-center/security-center-detection-capabilities

Using Azure Security Center for an incident response – https://docs.microsoft.com/en-us/azure/security-center/security-center-incident-response

Operations Excellence

How do I operate, manage, an environment in Azure, how do I manage separation of roles and duties, how is done RBAC?

Customers can integrate their on-premises Active Directory with Azure Active Directory and then manage, delegate access using RBAC. When customer use Azure Active Directory, they can use all feature of Azure Active Directory Premium and also enable Just in time admin, which will elevat